Shipping information
Our goal is to provide our Indian customers with a seamless shopping experience. Our domestic shipping services are reliable, with an estimated delivery time frame of 3-8 business days from the date of dispatch. Depending on the shipping method, destination, and external factors, such as weather conditions or unforeseen circumstances, shipping fees and delivery times may vary.
Please notify our team within 48 hours of receiving your order if it has been lost or damaged. Prior to confirming your order, the shipping charges are clearly displayed. Shipping costs can be reviewed and understood before finalizing the purchase.
Accuracy of address
During the checkout process, it is important to provide an accurate shipping address to ensure a successful delivery. We are not responsible for any delays or misdelivery caused by incorrect or incomplete addresses provided by the user. Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order.
Once an order has been processed, it may not always be possible to make changes. This is owing to the fact that as our team begins preparing the shipment for dispatch, certain details may not be able to be modified. To avoid any potential complications, please ensure that the shipping information you provided is accurate before placing your order.
Order cancellation
Before your order is dispatched, you may cancel it. On our website, you can cancel an order by going to the 'Order' section of your account. Once an order has been dispatched, it is not possible to cancel it. When there are any issues or obstacles with the shipping or fulfillment of your order, we will notify you immediately via email or text.